چگونه رهبر یک تیم UX باشیم؟
چهارشنبه, ۱۲ خرداد ۱۳۹۵، ۰۹:۱۶ ق.ظ
What do I need to do to manage a UX team effectively?
- Have a (realistic) shared vision and direction
- Set a rigid, yet flexible, process. Set a standard design process, based on best practices
- Listen and pay attention
- Allow for disagreements, but don't let them get personal
- "You are not the work." This is one of the most important points I can make, which is that designers have to separate themselves from what they have done,
- Don't compete, mentor. As a leader of a design team you should never put yourself in a situation where you are "competing" with anyone on your team.
- Set up "peer designing." If you have the ability, partner designers on projects. Having two or more people working together allows for the generation of more ideas
- Credit the team, not yourself, for successes. If a design project goes well, give full credit to the people who did it. And if things go badly, don't throw anyone under the bus. You are where the buck stops.
- Don't play favors (and don't hire friends). Don't spend all your time with just one member of your team
- Appreciate that people are different
- Allow for regular personal "research time." Unless you are under a crushing deadline which requires "all hands on deck," give your team time to become better designers and researchers by reading articles and books
- Make continuing education a necessary part of everyones time
- And allow for time for the team to share what they learned with each other (preferably over drinks at a social hour).
- Have fun
- Take the initiative. The key to being proactive, is realizing that you hold the responsibility for your own actions and decisions. By understanding that you yourself are the one who will either benefit or suffer from the consequences of your actions, you will naturally take the initiative to plan for possible future problems, make an effort to improve the situation, and think of ways to become more productive. Blaming others or leaving the work (and thus your fate) to others may make you feel better temporarily, but it is not effective at all.
- Focus on the final goal. Effective teams have a very clear vision of what their future should be, and are focused on a final goal that they must work towards.
- Set priorities
- decide your priorities based on the missions statement
- Seek to understand
- Many people listen with the intent to reply, not to understand. This habit is especially evident when there are disagreements within a team
- particularly during disagreements. Strive to understand first, before seeking to be understood.
- Everyone in the team must understand the other person’s point before starting to defend their own perspective
- To generate synergy within your team, stay open-minded, communicate well, and actively brainstorm new solutions to old problems together.
- Maintain work-life balance. Great teams, no matter how amazing, are still made up of humans. Humans with flesh, blood and feelings. They should thus have the time to rest and re-energize. As a team manager, ensure that you preserve and enhance this greatest asset you have — your team. There are many ways to do this: Go on a team outing; allow team members to work from home to take care of a child; have coffee breaks together; encourage them to work out at the gym; etc. Only when your greatest asset is well taken care of, can your team be effective when they work.
- When good designers disagree, I ask each of them about the person they are solving for.
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